We have put together a program of events that we hope you will find interesting. You can help to publicise the meetings to everyone at your place of work by displaying one of our posters, or including the details of our meetings on your Intranet.
We always welcome non-members to our meetings, so please bring along your friends and work mates, perhaps they will join.
We are always looking for suggestions or ideas for talks. If there is a subject which you think would be of interest to the members we are always keen for your feedback. If you are working on an interesting project, or you know of someone who is, and would be willing to give a short talk about it we would be very interested to hear from you.
These meetings provide excellent networking opportunities and, if you arrive early, you can take advantage of the buffet whilst networking. The meetings are helpful also in regard to Continuing Professional Development (CPD).
This years spring school is all about IT Service Management and the ITIL framework. The talks will be held University of Bristol , Room 1.11A, Merchant Venturers Building in the centre of Bristol.
Mon 3rd March
This short introduction to Service Management will explain the key concepts and features and will give attendees sufficient information to understand and build upon the essentials. We’ll begin with what the industry is getting out of Service Management, move on to explain ITIL® and ISO20000 in some detail and then finish with a brief look at other linked topics.
Making a business case for ITIL
Speakers: Brian Scott & Maggie Kneller
Mon 10th March
We have all been using change management and release management for many years, but these processes need to evolve to support new ideas and new technologies. Stuart will share his thoughts on how service transition can support very rapid change in a modern IT environment. Topics discussed will include agile, devops, continual integration and continual deployment.
People and the bigger perspective of (IT) Service management
It is common mantra, and has been for years, that (IT) Service Management is about “People, Process and Technology”. Technology is where IT folk love to focus; ITIL, COBIT and the rest have made us look closely at processes; but still ‘people’ isn’t taken seriously enough. It isn’t just about skills, training and motivation, although they do matter. The real differentiator is in understanding how people view and react to services too. Realise that traditional IT skills are not necessarily the skills you need to do service management well. Step back for a moment and take a human perspective on services, measurement, responsibilities and more: you might just find yourselves approaching things a little differently.
Speakers: Stuart Rance & Ivor MacFarlane
Mon 17th March
‘The King of SIAM’ (Service Integration And Management)
Speakers: Shirley Lacy & John McDermott
Mon 24th March
Using the philosophy of Lean with the practical aspects of IT Service management to drive sustainable change
Lean IT is derived from the Toyota Production System methodology and has been successfully appplied in many industries across the world. This session is my experience of using ITIL coupled with lean to focus IT Service and Operations back on the customer and work with the rest of It in a collaborative manner with provable value-oriented results.
Moving on in IT Service Management
Information Technology is continually moving forward - whether infrastructure, application or delivery model. Service Management underpins how these components combine to deliver business value. ITSM itself needs to move forward in line with these. This session will review the core concepts and structures of ITSM against these advances, and the maturity stages required to match increasingly demanding business needs for and from IT services.
Speakers: Daniel Breston & Chris Finden-Browne
Please note that there is and early bird discount of 20% until 2nd February
Costs for delegates: (Inclusive of VAT)
To register go to BCS registration website for Members and Non-Members.
We realise that our members interact in different ways, and we want to help facilitate this. That is why we created the Linkedin Group for branch members. But there are many members that are not part of that and don't want to be. So we have also created a facebook group. We hope this will be of use to members.
There is a Bristol branch Twitter account. Follow this account for information on new talks that we are scheduling and reminders about talks as they come up.
Apart from networking at meetings, there is also the BCS Recruit website. This not only contains a comprehensive list of vacancies, but also advice on job hunting, CVs, interviewing, and career development in the IT industry.
If you are not a member of the BCS and would like to receive information on events please add your email to our list server. Members of the BCS who have specified Bristol as one of their associated branches will be automatically included in email messages sent through the official BCS channels.
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